# Terms of Service — OpenKiti **Effective Date:** September 27, 2026 **Last Updated:** September 27, 2026 **Entity:** Astomverse Innovations Private Limited **Website:** https://www.openkiti.in/ **Contact:** naveen.astomverse@gmail.com --- ## 1. About OpenKiti These Terms of Service ("Terms") govern your access to and use of OpenKiti, an autonomous AI agent platform that connects to API specifications, knowledge bases, and software integrations. OpenKiti is a product of **Astomverse Innovations Private Limited**. References to "Company," "we," "us," or "our" refer to Astomverse Innovations Private Limited, while "OpenKiti" refers to the platform and services. --- ## 2. Acceptance of Terms By registering an account, issuing platform API keys, embedding our copilot widget, or using OpenKiti, you agree to be bound by these Terms and our Privacy Policy. If you access or use OpenKiti on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. --- ## 3. Eligibility OpenKiti is intended solely for commercial business, enterprise, and developer use. You must be at least 18 years of age and legally competent to enter into binding agreements to use OpenKiti. --- ## 4. Accounts and Security You are responsible for maintaining the confidentiality of your account login credentials, workspace API keys, and OAuth connection tokens. Workspace administrators are responsible for managing member invitations, defining access roles, and monitoring agent configurations within their organization. You must notify us immediately of any unauthorized access to or compromise of your account credentials. --- ## 5. Use of OpenKiti Subject to these Terms and your subscription plan, Astomverse Innovations Private Limited grants you a non-exclusive, non-transferable, revocable right to access and use OpenKiti to parse API specifications, configure AI agent workflows, execute backend integrations, and embed copilot widgets in your applications. --- ## 6. Third-Party Integrations OpenKiti allows workspaces to connect external software platforms and APIs. When you connect a third-party service, you grant OpenKiti authorization to access, read, write, and process data from that service in accordance with your configured agent workflows and permissions. You are responsible for ensuring that your use of third-party integrations complies with the respective third party's terms of service and developer policies. --- ## 7. Google and Instagram/Meta Integrations ### Google Workspace Integrations When connecting Google services (including Gmail, Google Calendar, Google Sheets, and Google Meet), OpenKiti requests only the OAuth scopes necessary to fulfill user-initiated agent tasks. OAuth tokens are encrypted at rest. Users may disconnect Google integrations at any time to revoke OAuth tokens via Google's authorization servers. OpenKiti's handling of Google API data strictly adheres to the Google API Services User Data Policy, including Limited Use requirements. ### Instagram & Meta Integrations When connecting an Instagram Professional Account (Business or Creator) through Meta authentication, OpenKiti enables businesses to connect their Instagram account, synchronize and view published Instagram posts and media, receive and manage customer comments with AI-powered replies, receive and respond to Instagram Direct Messages, and configure AI agents for customer interactions. Access tokens are stored in encrypted format and can be revoked by disconnecting the integration in OpenKiti or through Meta account security settings. All use of Meta and Instagram APIs strictly complies with the [Meta Platform Terms](https://developers.facebook.com/terms/#datause) and Meta Developer Policies. OpenKiti will not sell, rent, license, or transfer Platform Data, will not use Meta Platform Data to build, train, or improve AI/ML models without authorization, and will not process Platform Data for surveillance, discriminatory practices, or unauthorized user profiling. --- ## 8. Acceptable Use You agree not to use OpenKiti to: - Violate applicable local, national, or international laws or regulations. - Attempt unauthorized access to OpenKiti systems, accounts, database records, or infrastructure. - Transmit malware, viruses, trojans, or harmful software code. - Interfere with platform performance, execute denial-of-service attacks, or overload API endpoints. - Circumvent API rate limits, credit metering controls, or authentication checks. - Infringe upon intellectual property, privacy, or publicity rights of any party. - Scrape, reverse engineer, or decompile OpenKiti source code except as expressly permitted by law. - Generate deceptive, fraudulent, or abusive content through automated agent executions. --- ## 9. User Content You retain all ownership rights to the API specifications, knowledge files, prompts, instructions, workflow rules, and data you submit to OpenKiti ("User Content"). You grant Astomverse Innovations Private Limited a worldwide, non-exclusive, royalty-free license to host, store, execute, and process User Content solely to provide, maintain, and deliver OpenKiti services to you. --- ## 10. AI-Generated Output OpenKiti utilizes probabilistic artificial intelligence models to generate responses, synthesize information, and trigger API actions: - AI-generated outputs may occasionally be inaccurate, incomplete, outdated, or unsuitable for a specific purpose. - You are responsible for reviewing, verifying, and validating AI-generated outputs before relying on them or deploying them to production systems. - Astomverse Innovations Private Limited is not liable for operational decisions or automated backend actions executed based on AI-generated outputs without appropriate human review. --- ## 11. Third-Party Services OpenKiti integrates with third-party language model providers (such as Google Gemini and DeepSeek) and cloud infrastructure hosts. Availability and performance of third-party model endpoints depend on their respective service providers. We do not guarantee uninterrupted uptime for third-party services. --- ## 12. Usage Limits OpenKiti subscriptions include specified monthly AI credit allowances and operational quotas. Credit usage is logged based on input and output token volume, API requests, and model parameters. If a workspace exhausts its monthly credit balance, automated agent execution will pause until credits refresh at the start of the next billing cycle or additional credits are added to the workspace. --- ## 13. Plans, Billing and Payments - Available plan tiers and current pricing details are displayed on the OpenKiti website and within product billing settings. - Subscriptions are billed in advance on a recurring monthly or annual basis. - You may upgrade, downgrade, or cancel your subscription at any time through workspace billing management. - Cancellations take effect at the end of the current paid billing period. - Subscription fees are non-refundable except where required by applicable law or specified in an enterprise agreement. --- ## 14. Intellectual Property & Third-Party Trademarks The OpenKiti platform, software code, copilot widget architecture, documentation, designs, trademarks, and logos are the exclusive property of **Astomverse Innovations Private Limited**. All rights not expressly granted under these Terms are reserved. ### Platform Non-Affiliation & Trademark Notice OpenKiti is an independent software platform developed and operated by Astomverse Innovations Private Limited. OpenKiti is not affiliated with, sponsored by, or endorsed by Meta Platforms, Inc., Instagram, Facebook, WhatsApp, Google LLC, or Google Workspace. Instagram, Facebook, and WhatsApp are trademarks of Meta Platforms, Inc. Google and Google Workspace are trademarks of Google LLC. OpenKiti integrates with these platforms through their official, publicly documented APIs and developer interfaces, in accordance with their applicable platform terms, policies, and requirements. --- ## 15. Confidentiality Both parties agree to hold non-public technical, product, security, and business information in confidence, using at least reasonable care to prevent unauthorized disclosure to third parties. --- ## 16. Service Availability We continually enhance OpenKiti through software updates, patch maintenance, and feature deployments. While we aim for high platform stability, OpenKiti may occasionally experience temporary downtime due to maintenance or cloud infrastructure outages. Uninterrupted availability is not guaranteed. --- ## 17. Suspension and Termination We reserve the right to suspend or terminate access to OpenKiti for material violations of these Terms, non-payment of subscription fees, security risks, or suspected fraudulent activity. Upon account termination, your right to access OpenKiti will immediately cease, and integration tokens will be revoked. --- ## 18. Disclaimers OPENKITI IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTOMVERSE INNOVATIONS PRIVATE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. --- ## 19. Limitation of Liability To the extent permitted by law, Astomverse Innovations Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or business opportunities resulting from your use of or inability to use OpenKiti. --- ## 20. Indemnification You agree to defend, indemnify, and hold harmless Astomverse Innovations Private Limited, its officers, directors, and employees from and against claims, liabilities, damages, or costs (including legal fees) arising from your User Content, your violation of these Terms, or your violation of third-party rights. --- ## 21. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of **India**. Any legal suit, claim, action, or proceeding arising out of or related to these Terms or OpenKiti services shall be instituted exclusively in the competent courts located in **Patna, Bihar, India**, and each party irrevocably submits to the exclusive personal jurisdiction of such courts. --- ## 22. Changes to Terms We reserve the right to modify these Terms at any time. Revised Terms will be published on this page with an updated date. Continued use of OpenKiti after modified Terms are published constitutes acceptance of the changes. --- ## 23. Contact Us If you have any questions or inquiries concerning these Terms of Service, please contact us at: **Astomverse Innovations Private Limited** Product: OpenKiti Email: naveen.astomverse@gmail.com Phone: +91 62066 59034 Address: Room No 1, 3rd Floor, Incubation Centre, NIT, Mahendru, Sampatchak, Patna- 800006, Bihar, India