Terms of Service

1. About OpenKiti

These Terms of Service ("Terms") govern your access to and use of OpenKiti, an autonomous AI agent platform that connects to API specifications, knowledge bases, and software integrations. OpenKiti is a product of Astomverse Innovations Private Limited. References to "Company," "we," "us," or "our" refer to Astomverse Innovations Private Limited, while "OpenKiti" refers to the platform and services.

2. Acceptance of Terms

By registering an account, issuing platform API keys, embedding our copilot widget, or using OpenKiti, you agree to be bound by these Terms and our Privacy Policy. If you access or use OpenKiti on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

3. Eligibility

OpenKiti is intended solely for commercial business, enterprise, and developer use. You must be at least 18 years of age and legally competent to enter into binding agreements to use OpenKiti.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account login credentials, workspace API keys, and OAuth connection tokens. Workspace administrators are responsible for managing member invitations, defining access roles, and monitoring agent configurations within their organization. You must notify us immediately of any unauthorized access to or compromise of your account credentials.

5. Use of OpenKiti

Subject to these Terms and your subscription plan, Astomverse Innovations Private Limited grants you a non-exclusive, non-transferable, revocable right to access and use OpenKiti to parse API specifications, configure AI agent workflows, execute backend integrations, and embed copilot widgets in your applications.

6. Third-Party Integrations

OpenKiti allows workspaces to connect external software platforms and APIs. When you connect a third-party service, you grant OpenKiti authorization to access, read, write, and process data from that service in accordance with your configured agent workflows and permissions. You are responsible for ensuring compliance with third-party developer policies.

7. Google and Instagram/Meta Integrations

When connecting Google services, OpenKiti requests only OAuth scopes necessary to fulfill user-initiated agent tasks. OAuth tokens are encrypted at rest. Users may disconnect Google integrations at any time to revoke OAuth tokens via Google's authorization servers. OpenKiti's handling of Google API data strictly adheres to the Google API Services User Data Policy, including Limited Use requirements.

When connecting an Instagram Professional Account through Meta authentication, OpenKiti enables businesses to synchronize media, manage comments, and automate responses via AI agents. Access tokens are stored in encrypted format and can be revoked by disconnecting the integration in OpenKiti or through Meta account security settings.

All use of Meta and Instagram APIs strictly complies with the Meta Platform Terms and Meta Developer Policies. OpenKiti will not sell, rent, license, or transfer Platform Data, will not use Meta Platform Data to build, train, or improve AI/ML models without authorization, and will not process Platform Data for surveillance, discriminatory practices, or unauthorized user profiling.

8. Acceptable Use

You agree not to use OpenKiti to violate laws, attempt unauthorized access, transmit malware, interfere with platform performance, circumvent API rate limits or credit controls, infringe intellectual property rights, scrape or reverse engineer source code, or generate fraudulent or abusive content.

9. User Content

You retain all ownership rights to the API specifications, knowledge files, prompts, instructions, workflow rules, and data you submit to OpenKiti ("User Content"). You grant Astomverse Innovations Private Limited a worldwide, non-exclusive, royalty-free license to host, store, execute, and process User Content solely to deliver OpenKiti services to you.

10. AI-Generated Output

OpenKiti utilizes probabilistic AI models to generate responses, synthesize information, and trigger API actions. You are responsible for reviewing, verifying, and validating AI-generated outputs before relying on them or deploying them to production systems.

11. Third-Party Services

OpenKiti integrates with third-party model providers (Google Gemini, DeepSeek) and cloud hosts. We do not guarantee uninterrupted uptime for third-party services.

12. Usage Limits

OpenKiti subscriptions include specified monthly AI credit allowances. If a workspace exhausts its credit balance, automated execution will pause until credits refresh or additional credits are purchased.

13. Plans, Billing and Payments

Subscriptions are billed in advance on a recurring monthly or annual basis. You may upgrade, downgrade, or cancel at any time. Cancellations take effect at the end of the paid billing period. Fees are non-refundable except where required by law.

14. Intellectual Property & Third-Party Trademarks

The OpenKiti platform, software code, copilot widget architecture, documentation, designs, trademarks, and logos are the exclusive property of Astomverse Innovations Private Limited. All rights not expressly granted under these Terms are reserved.

15. Confidentiality

Both parties agree to hold non-public technical, product, security, and business information in confidence.

16. Service Availability

While we aim for high platform stability, OpenKiti may occasionally experience temporary downtime due to maintenance or cloud infrastructure outages.

17. Suspension and Termination

We reserve the right to suspend or terminate access to OpenKiti for material violations of these Terms, non-payment, security risks, or suspected fraud.

18. Disclaimers

OPENKITI IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ASTOMVERSE INNOVATIONS PRIVATE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

19. Limitation of Liability

Astomverse Innovations Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of OpenKiti.

20. Indemnification

You agree to defend, indemnify, and hold harmless Astomverse Innovations Private Limited against claims, liabilities, damages, or costs arising from your User Content or violation of these Terms.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal suit, claim, action, or proceeding arising out of or related to these Terms or OpenKiti services shall be instituted exclusively in the competent courts located in Patna, Bihar, India, and each party irrevocably submits to the exclusive personal jurisdiction of such courts.

22. Changes to Terms

We reserve the right to modify these Terms at any time. Revised Terms will be published on this page with an updated date.

23. Contact Us